Privacy Policy
Last updated on December 3, 2024
This Privacy Policy describes how CipherWill ("we," "us," or "our") collects, uses, shares, discloses, manages and protects the personal information of individuals ("you" or "users") who utilize our digital estate planning services and will management platform. Protecting your privacy and the confidentiality of your personal information is of utmost importance to us. Please read this Privacy Policy carefully to understand how we handle your personal information.
Cipherwill cannot access or view encrypted data you store on the platform.
All data referenced in this Privacy Policy, including personal data, collected data, and input data, does not include the information you store within your digital will on the platform. That data is classified as Segment Data and is encrypted (If you added Security Factors) on your device before being stored on Cipherwill. As a result, Cipherwill cannot access or view this data.
This Privacy Policy specifically refers to information such as your name, email address, preferences, and account settings.
This Privacy Policy specifically refers to information such as your name, email address, preferences, and account settings.
1. Information We Collect
1.1 Personal Information: We may collect personal information that you provide directly to us when you use our services, create an account, or communicate with us. This may include your name, email address, phone number, postal address, and any other information you voluntarily provide.
1.2 Financial Information: In order to facilitate payment processing for our services, we may collect and store financial information such as credit card details or other payment-related information. Please note that we do not store complete credit card numbers on our servers. We utilize a secure third-party payment processor that handles this information securely.
1.3 Usage Information: When you use our website or services, we may automatically collect certain information about your interaction with our platform. This includes your IP address, device information, browser type, operating system, and usage patterns. We may also collect information about the pages you visit, the features you use, and the actions you take while using our platform.
1.2 Financial Information: In order to facilitate payment processing for our services, we may collect and store financial information such as credit card details or other payment-related information. Please note that we do not store complete credit card numbers on our servers. We utilize a secure third-party payment processor that handles this information securely.
1.3 Usage Information: When you use our website or services, we may automatically collect certain information about your interaction with our platform. This includes your IP address, device information, browser type, operating system, and usage patterns. We may also collect information about the pages you visit, the features you use, and the actions you take while using our platform.
2. Use of Information
2.1 Providing Services: We use the personal information you provide to deliver and improve our digital estate planning services and will management platform. This includes creating and managing your account, processing your requests, communicating with you, and personalizing your experience.
2.2 Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes. This includes responding to legal requests, enforcing our terms and policies, and protecting our rights, property, or safety, as well as the rights, property, or safety of our users and others.
2.3 Marketing and Communication: With your consent, we may use your contact information to send you promotional materials, newsletters, and other communications about our services, special offers, or updates. You can opt out of these communications at any time by following the instructions provided in the communication or by contacting us directly.
2.2 Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes. This includes responding to legal requests, enforcing our terms and policies, and protecting our rights, property, or safety, as well as the rights, property, or safety of our users and others.
2.3 Marketing and Communication: With your consent, we may use your contact information to send you promotional materials, newsletters, and other communications about our services, special offers, or updates. You can opt out of these communications at any time by following the instructions provided in the communication or by contacting us directly.
3. Sharing of Information
3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, delivering our services, or conducting activities on our behalf. These service providers have access to your personal information only to perform the specific tasks assigned to them and are obligated to maintain its confidentiality.
List of Third Party Service Providers
3.2 Compliance with Laws: We may share your personal information when required to comply with applicable laws, regulations, legal processes, or governmental requests. We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity or third party involved. We will notify you via email or prominent notice on our website before your personal information is transferred and becomes subject to a different privacy policy.
List of Third Party Service Providers
3.2 Compliance with Laws: We may share your personal information when required to comply with applicable laws, regulations, legal processes, or governmental requests. We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity or third party involved. We will notify you via email or prominent notice on our website before your personal information is transferred and becomes subject to a different privacy policy.
4. Data Disclosure
4.1 Legal Compliance: We may disclose your personal information if required to do so by law, regulation, legal process, or governmental request, ensuring compliance with legal obligations and protecting our legal rights.
4.2 Security and Fraud Prevention: We may disclose information to prevent or investigate potential security breaches, fraud, or other violations of our terms of service to protect you, other users, and Cipherwill.
4.2 Security and Fraud Prevention: We may disclose information to prevent or investigate potential security breaches, fraud, or other violations of our terms of service to protect you, other users, and Cipherwill.
5. Data Security
5.1. Encryption: All personal data is encrypted both in transit and at rest using industry leading AES-256 encryption, ensuring your information is secure from unauthorized access.
5.2. Access Controls: We implement strict access controls, allowing only authorized personnel to access your data. Multi-factor authentication (MFA) and role-based permissions are enforced to prevent unauthorized access.
5.3. Regular Audits and Monitoring: Our systems are continuously monitored for any suspicious activity, and we conduct regular security audits to identify and address potential vulnerabilities.
5.4. Data Anonymization: Where possible, we anonymize data to reduce the risk of exposure. Anonymized data is used for internal analytics and system improvements without compromising your privacy.
5.5. Third-Party Security: Any third-party service providers we work with are vetted to ensure they meet our high security standards and comply with data protection laws.
5.6. Incident Response: In the unlikely event of a data breach, we have a comprehensive incident response plan to contain the issue, notify affected users, and take corrective action promptly.
5.2. Access Controls: We implement strict access controls, allowing only authorized personnel to access your data. Multi-factor authentication (MFA) and role-based permissions are enforced to prevent unauthorized access.
5.3. Regular Audits and Monitoring: Our systems are continuously monitored for any suspicious activity, and we conduct regular security audits to identify and address potential vulnerabilities.
5.4. Data Anonymization: Where possible, we anonymize data to reduce the risk of exposure. Anonymized data is used for internal analytics and system improvements without compromising your privacy.
5.5. Third-Party Security: Any third-party service providers we work with are vetted to ensure they meet our high security standards and comply with data protection laws.
5.6. Incident Response: In the unlikely event of a data breach, we have a comprehensive incident response plan to contain the issue, notify affected users, and take corrective action promptly.
6. Your Choices and Rights
We believe in empowering you to control your personal information. You have the right to access, update, or delete your personal data at any time. You can also manage your communication preferences, opting in or out of certain notifications.
If you wish to restrict or object to the processing of your data, or request data portability, you can contact our support team for assistance. We are committed to honoring your rights and providing transparency, ensuring you have full control over your information and how it is used.
If you wish to restrict or object to the processing of your data, or request data portability, you can contact our support team for assistance. We are committed to honoring your rights and providing transparency, ensuring you have full control over your information and how it is used.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the following information:
Email: support@cipherwill.com
We are committed to promptly addressing and resolving any issues or inquiries in compliance with applicable laws and regulations.
Email: support@cipherwill.com
We are committed to promptly addressing and resolving any issues or inquiries in compliance with applicable laws and regulations.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates. We will notify you of any major material changes by posting the updated Privacy Policy on our website or by sending you a notification through your registered email address. Your continued use of our services after the effective date of any changes signifies your acceptance of the updated Privacy Policy. Please note that this Privacy Policy applies only to our services and does not cover the practices of third-party websites, platforms, or services that may be linked to or integrated with our platform. We encourage you to review the privacy policies of such third parties before providing any personal information to them.